Privacy Policy

1. Information We Collect

When you interact with our website or submit inquiries, we may collect the following categories of information:

• Contact Information: Full name, business email address, direct phone number, company name, trade/industry, and website URL.
• Inquiry Details: Specific automation needs, service trade (e.g., HVAC, Roofing, Plumbing), and message content submitted through web forms.
• Consent Records: Timestamps, explicit affirmative checkboxes, and IP addresses documenting your choices regarding informational and promotional SMS.
• Technical Data: Browser type, operating system, standard server logs, and IP address collected automatically to maintain website security and performance.

2. How We Use Collected Information

We process collected data solely for legitimate business purposes:

• To respond to your inquiries, schedule strategy consultations, and provide customer support.
• To send transaction-related SMS notifications, estimate confirmations, and appointment reminders when you have provided explicit consent.
• To send occasional promotional updates or case studies only when you have explicitly checked the promotional SMS consent box.
• To detect and prevent fraudulent activities or unauthorized access to our systems.

3. SMS Communications & Opt-Out Rights

If you opt-in to receive SMS communications from Lead Conversion Lab LLC:

• Informational SMS: Used for appointment confirmations, project updates, and direct replies to your inquiries. Message frequency varies based on project activity.
• Marketing SMS: Requires a separate, optional affirmative opt-in checkbox. Message frequency is approximately 2 to 4 messages per month.
• Rates: Message and data rates may apply depending on your mobile carrier plan.
• How to Opt-Out: You may cancel SMS notifications at any time by replying STOP to any message received. Upon receiving your STOP request, we will send one final confirmation text and remove your number from subsequent messaging.
• Help & Support: Reply HELP for assistance, or contact us directly at info@leadconversionlab.com or (772) 677-9236.

4. Third-Party Sharing Restrictions

We do not sell, trade, or transfer your personally identifiable information or mobile opt-in data to outside parties for independent marketing. We may share information only with trusted service providers who assist us in operating our website and conducting our business under strict confidentiality agreements.

5. Data Security

We implement industry-standard physical, electronic, and procedural safeguards to secure your personal data against unauthorized access, loss, or misuse. Transmission of sensitive data is protected using SSL/TLS encryption.

6. Cookies and Tracking Technologies

Lead Conversion Lab LLC may use cookies and similar tracking technologies to support website functionality, remember user preferences, measure website traffic, and evaluate the performance of our website and services.

These technologies may collect information such as browser type, device information, IP address, pages visited, referral sources, and interactions with our website.

We may use analytics and marketing technologies provided by third-party service providers to understand visitor activity and improve our website experience, where applicable.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

For questions about our use of cookies and tracking technologies, contact us at info@leadconversionlab.com.

7. Your Rights & Contact Details

You have the right to request access to, correction of, or deletion of your personal information held in our records. To exercise these rights, please contact our privacy compliance team: